Commercial cleaning can be a pricey addition to your business’s budget, so you want to make sure you get the most value for your investment.
And that’s exactly how you should view commercial cleaning services: as an investment. Ideally, you want to find a cleaner you can work with over the long haul. That way, you’re not constantly getting quotes and dealing with a revolving door of cleaning crews.
So what should you look for in a commercial cleaning service? What kinds of criteria should you use to measure the various companies side by side?
Here are five criteria for picking a cleaner that will keep your business sanitized and healthy for your employees and customers.
Experience in Your Industry
Look for a commercial cleaner that’s been around for at least several years. Fortunately, the majority of national cleaning companies have decades of experience under their belts, so this shouldn’t be an issue.
If you go with a local cleaner, that can work too, though I’d be cautious if they are a relatively young company. Whether you go local or national, you want to make sure the cleaning service has experience handling your type of business.
Some commercial cleaners are known for their excellent work in a medical setting. While they might be perfectly capable of cleaning your 10-person office, do you really need that level of cleaning? Furthermore, are you prepared to pay for it?
A commercial cleaner with experience in your type of workplace is going to be able to offer you the best deal. Don’t be shy about asking to get in touch with one of their current clients who has a similar workplace to you.
Availability and Flexibility
What kind of hours is the cleaning service willing to work? Does it charge more if you request a nighttime cleaning?
The reality is that most businesses don’t want a cleaning crew coming through in the middle of the workday. Not only is this disruptive to employees, but it can be a major turn off and inconvenience for customers.
A good commercial cleaning service will accommodate your schedule rather than trying to strongarm you into working around theirs.
The majority of national commercial cleaners state explicitly that they offer nighttime cleaning as a standard service.
Scope of Services
When you hire a commercial cleaner, you’ll often save money by combining two or more services. For example, many commercial cleaning companies offer regular maintenance along with more in-depth cleaning on a quarterly or semiannual basis.
Think about the cleaning tasks your office needs and what makes your facility unique. Do you have industrial work areas that gather a lot of dust or debris? Or maybe your office building features dozens of windows that require regular cleaning. These are all considerations you should take into account when looking for a commercial cleaner.
Supplies and Equipment
If you’ve ever hired a residential cleaner, you might have encountered a service that required you to supply the cleaning products and equipment. This isn’t something you want in a commercial setting.
For one thing, the cleaners required to achieve a deep clean or a hospital-grade sanitation usually need to be stored in specific temperatures and under certain conditions.
Also, most business owners don’t have time to source a large volume of cleaning supplies and equipment, price it out, and manage the inventory needed for an entire office building or business with multiple locations.
A good commercial cleaning service will have its own cleaning products and equipment, and its workers will be trained on their proper use.
Additionally, many commercial cleaning services offer green or eco-friendly cleaning services that use plant-based cleaning solutions. If this is important to you and your business, ask a commercial cleaner what kind of products it uses, if it carries any environmental certifications, and if it’s willing to provide you with a list of ingredients in its products.
Trustworthiness
Most commercial cleaning services do their work at night. This means they’ll need to work inside your building when employees are absent and the office is closed to the public. You want to make sure you contract with a commercial cleaner that employs reliable and trustworthy professionals.
If your business handles sensitive records, such as patient information or customers’ financial account data, you need to know you’re working with cleaners who will take appropriate steps to protect records and documents.
You should also verify that the commercial cleaning service is insured. That way, you’re not responsible for any injuries a cleaner suffers while working on your property.
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